SUPPORT

Get Answers,
Get Unblocked.

Documentation, direct email, and bug report channels — plus a comprehensive FAQ covering installation, configuration, detection, and troubleshooting.

Professional Services

Reselling, white-label, or hands-on support?

Planning to sell WAFio to your clients, ship it under your own brand, or want installation, audits, and SLA-backed support from the team that builds it — we're one email away.

hello@wafio.cloud →

Documentation

Installation, configuration, architecture reference, and API docs. Start here.

Read Documentation →

Bug Reports & Feedback

Found a bug or have a feature request? Send us a detailed report and we'll investigate promptly.

Send Report →

Email Support

For sensitive questions or professional assistance. We respond within 48 hours on business days.

Send Email →
Frequently Asked Questions

Everything you need to know about WAFio.

Comprehensive answers covering general questions, installation, detection, configuration, performance, data privacy, and troubleshooting — organized by topic.

Malicious Uploads Detection
General
Installation & Requirements
Detection & Features
Configuration & Tuning
Performance & Operations
Data & Privacy
Troubleshooting
Still have questions?

Contact us directly.

If the FAQ doesn't cover what you need, send a detailed email — we respond to technical questions, bug reports, and deployment-specific issues.